About Us
We build tools for the Service Desk
At Atria we don’t workflow – ‘we Automate’. We believe that today’s IT service space is manual for no reason, and that wastes time and money while harboring frustration.
Our focus is on the Managed Service Provider
The people taking care of IT for their customers.
By focusing on automating common tasks across a common set of applications, while incorporating Identity and Active Directory we save service desk time and effort. Through comprehensive delegated administration, we save your customer’s time. By automating, we deliver consistency and repeatability, reducing your risk while saving money. We believe there is a better way.
Automation
Delegation
Business Building
Grow your Services
Team Members
Services
Installs
Years of Development
Our Values
MSPs live in a complex world; Handling IT for one small business is hard – multiply by 200 and you’re a mid-sized MSP with a 200 dimension puzzle. Thousands of end-users, even more devices, hundreds of networks to support. Then there’s the applications, versions, compatibilities, identities, clouds, vendors and cyber criminals.
Being an MSP is hard, but you’re not on your own. We thrive on the challenges of automation and we’re only happy when we’ve made a difference; whether that’s knowledge sharing, fixing a bug, helping win a deal, productising an application, or saving a day on billing.
We believe that through Atria, we can help our MSPs achieve more for themselves, their staff, their customers, and their customers end users.
Our Story
We Got Started Because We Want to
Help MSPs deliver the Cloud.
By 2008 Cortex had evolved to become a platform for delivering Microsoft based user-centric services. Think Office 365, but delivered from your local Telco or IT provider. Cortex automation technology led the competition and when Microsoft shelved their MPS system, Cortex became a globally recognised solution for Hosted Exchange, SharePoint, Skype for Business and Desktop as a Service.
Cortex was acquired by Citrix Systems in 2011, becoming CloudPortal Services Manager (CPSM) and helped many Citrix CSP partners to develop scalable Desktop as a Service offerings.
Fast forward to 2018, built on the best of CPSM and Cortex, Atria began. Atria helps MSPs deliver their services, whether shared hosting, private cloud, public cloud, on-premises or a blend of each.
The principles behind Atria remain the same today. We abstract complex IT systems into logical automated services and make it possible for admin tasks to be safely handled by untrained staff.
Today Atria is used across the world by many leading Managed Service Providers.
Our Awesome Team
Colin Williams
Founder & CEO
With a strong history in development, and deep knowledge of the MSP market he brings real-world depth and leads the helm in Atria.
Daniel Thurston
Co- Founder & Customer Success
Ben Williams
Customer Engagement
Arad Haghi
CTO
Arad has managed dev teams, and led complex research projects and drives excellence in Atrias products.
Get started
Start Automating your business!
Get a detailed, in depth technical demo, and have a pragmatic conversation about the impact Atria can have on your business.