If you’re new to Atria or you’ve recently upgraded from CPSM to version 12.11 or higher, then you might be wondering how do I upgrade my platform to keep it up to date. To answer this, I’ve created a short video that will walk you through our standard guide and...
Over many years, the menu in Atria has grown to become a rabbit warren of menu items, many minutes can be spent trying to locate a feature, and conversely, many a feature is lost within the rabbit warren, never to be seen or used. As of v12.13 we have introduced the...
Windows Virtual Desktop as part of a Modern Workplace has been rising in popularity recently. With its dependency on traditional Active Directory, there is a real opportunity for Service Providers to leverage Multi-Tenant AD as means to share costs amongst many...
Self service is fantastic in theory, but there can be some unexpected situations: Bill disputes when a customer says ‘I never approved that’ Services or changes that require manual intervention When you want to delegate out to admins, but retain approvals at the...
If you are new to Atria or even a customer with a legacy CPSM installation, then this video is for you. It provides a start-to-finish walk-through of deploying Atria in a new environment. I will cover the environment setup, prerequisite items, and deployment. I...
Azure AD Authentication Atria now has built-in support for Microsoft Azure AD Authentication, this means that Atria users can now use Microsoft credentials to sign in into Atria. Microsoft Azure AD enables integration with many authentication and synchronization...
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