Often customers will simply deploy a service in Atria and use it as it is out-of-the-box, unaware that customizations can be made if required. In this blog article, we are going to walk you through customizing the provisioning process for a service in...
Let me show you how Managed IT Providers can win more business by offering self-service capabilities. Imagine being able to get customers to pay you more while relieving you of work and being happier with your service. Nearly every organisation outsources a...
Our newest release of Atria is our biggest release to date and comes with UI changes and a taste of what’s to come with a set of new administrative functions for Office 365. Here is a quick overview of what we have added… Updated UI and Navigation As the next stage...
Selling the solution – how to sell your Hosted Desktop Solution vs On-Premises or a classic MSP offering. A Hosted Desktop solution can feel hard to sell vs an On-Premises/MSP offering. It’s more expensive It doesn’t reuse existing hardware (much) It’s new, so...
Cost Model for Multi-Tenancy As part of a series of blog/vlog posts, we are going to walk you through setting up Atria and how it can help with automation, consistency, and speed for delivering services to your customers. Before we can dive into the nuts and bolts of...
Being an MSP today is complicated The service is expected to be ‘as a Service’ Customers have many different risk profiles It’s difficult to explain how commercials affect the risk profile It can feel like your custom building solutions for each customer. This...
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