Active Directory Administration
Simple, secure delegated AD Admin .
Empower the Service Desk
Atria empowers your service desk to perform standard moves, adds and changes without having Active Directory Administrator privileges. Create users, reset passwords, manage group access immediately across all your customers. Make First Call Resolution the standard.
Give control to the customer
Atria allows you to delegate control to your customers in a safe, secure and auditable fashion. Delegate user management, group access, password resets and even application access. Save service desk calls, and make happy customers.
The Only Tool You’ll Ever Need
Atria manages both your business and your hosting environment.
No Admin Required
Delegate down standard admin capability to the service desk and out to the customer with no admin privalidges required.
Atria creates OU’s in the right place with the right permissions for resellers and customers.
Fine grained control
Atria has fine grained role based permissions. Delegate the capability you need to the person you want – no more, no less. Custom roles supported.
Multitenant AD Support
One AD, many customers. Locked down and secure by OU. Great for small customers, and government.
Single Tenant AD Support
Manage 100’s of AD’s from one portal with one UI, and one process flow. No AD Admin access for support staff.
Delegate by Department
Assign admin roles in Atria by Department or Location. Allow local managers to manage their own users.
Review who made changes, when and who to. Export reports on a schedule.
Run your own scripts, perform your own actions and deliver your own services. Fully extensible provisioning engine and UI.
Workflow & Approvals
Push provisioning requests through an approval process, both within customers and into your support team.
Lower Costs, Reduced Risk
Atria allows you to deliver the most efficient Outsourced Environment possible, where your customers self service, from creating users to managing group access to password resets. Allow all of this, while minimising risk. No customer – or even service desk agent ever needs AD Admin access.