Transition Process
Transition Process
CPSM license transition to Automate101
Automate101 now has the exclusive rights to develop, support and license the product formerly known as CloudPortal Services Manager (CPSM). The license transition process from Citrix to Automate101 is quick and easy.
Please contact us for more information about the transition process and/or to request a new license agreement with Automate101.
CPSM Reached End Of Life At Citrix On 31 January 2019
Citrix Has Given Exclusive licensing rights to Automate101 to develop and Support CPSM
To Continue using CPSM You Must now license through Automate101
Automate101 Provide Development, Support, Service And Expertise To Partners Using CPSM
As of 1 February 2019, Citrix no longer support CPSM. To continue using CPSM simply contact us now to transition to Automate101.
CPSM has a new home and a new name - Atria
From 1 February 2019, you should no longer purchase your licensing and support for CPSM from Citrix. If you plan to continue using CPSM beyond the end of January – you must purchase licensing from Automate101.
Improved Support
In the past, support for this product has been under resourced. We have turned this around. We have support and development resources with a deep understanding and expertise working with the Atria product. We understand how Atria supports your customers, operations and systems.
Improved Direction
The team at Automate101 are the original designers and developers of the foundational ‘Cortex’ product – now known as Atria and previously called CPSM. We are experts in Atria and the business you are in. We bring a focus on Atria which has been absent for years, building on its strengths and eliminating weaknesses.
Your Agreement with Automate101
In order to continue using CPSM services please contact us as soon as possible. We will then transition your business to Atria and Automate101. Once transitioned you can immediately take advantage of new product improvements, support fixes and services.
You can request an agreement now by completing our contact form
We can answer any questions related to the agreement and arrange meetings with you to discuss any aspect of the contract and transition process.
If you have complex procurement processes and will have difficulty signing a new contract, please let us know so we can ensure you have continued coverage before a final an agreement is put in place.
We are 100% focused on providing you with the best service possible.
Contact Us
Automate101, Level 26, PwC Tower, 188 Quay Street, Auckland, New Zealand
Ph: +64 (9) 886 3910