From 1 February 2019, you should no longer purchase your licensing and support for CPSM from Citrix. If you plan to continue using CPSM beyond the end of January – you must purchase licensing from Automate101.

In the past, support for this product has been under resourced. We have turned this around. We have support and development resources with a deep understanding and expertise working with the Atria product. We understand how Atria supports your customers, operations and systems.

The team at Automate101 are the original designers and developers of the foundational ‘Cortex’ product – now known as Atria and previously called CPSM. We are experts in Atria and the business you are in. We bring a focus on Atria which has been absent for years, building on its strengths and eliminating weaknesses.

In order to continue using CPSM services please contact us as soon as possible. We will then transition your business to Atria and Automate101. Once transitioned you can immediately take advantage of new product improvements, support fixes and services.

We can answer any questions related to the agreement and arrange meetings with you to discuss any aspect of the contract and transition process.

If you have complex procurement processes and will have difficulty signing a new contract, please let us know so we can ensure you have continued coverage before a final an agreement is put in place.

We are 100% focused on providing you with the best service possible.